Frequently Asked Questions
Find answers to common questions about our services, processes, and how we can support your digital journey.
General
We specialize in web design, branding, lead generation, CRM integration, custom software development, AI integration, email campaign integration, and business digitization. Our goal is to help you create a seamless and effective digital presence that’s tailored to your unique needs.
We work with individuals, small businesses, eCommerce brands, real estate firms, startups, and companies in various industries looking to enhance their digital presence.
Absolutely! Whether you need a custom software solution, specialized branding, or unique integrations, we can create a plan that addresses your specific requirements. Contact us to discuss a personalized approach for your project.
Our process starts with an in-depth consultation to understand your goals and requirements. From there, we move through design, development, and testing phases, keeping you updated along the way. Each project is tailored to fit the specific needs of your business, ensuring a smooth and collaborative experience.
Yes, we offer flexible maintenance plans to keep your website and digital assets secure, optimized, and up-to-date. Our monthly and annual plans provide varying levels of support, so you can choose the option that best fits your business needs.
Yes, we provide CRM and lead generation integration services to streamline your sales process and manage customer relationships more effectively. We work with popular tools like Salesforce, HubSpot, and Zoho, among others.
Onboarding
Project timelines vary depending on the scope and complexity. A basic website project typically takes 4–6 weeks, while more complex solutions, like custom software, may take a few months. We provide an estimated timeline during our initial consultation and keep you updated throughout the process.
Absolutely. We’re experienced in working with existing websites and projects, whether you need updates, redesigns, or ongoing maintenance.
We’re flexible and open to changes. Minor adjustments are often included, and we’ll discuss any significant changes and their impact on timelines and costs before proceeding.
Our onboarding typically takes 1–2 weeks, including initial consultations, requirement gathering, and planning to ensure a smooth project start.
Project start times depend on our current workload, but we aim to begin as soon as possible after our consultation. We’ll confirm the estimated start date with you.
Pricing
We offer both fixed-price and hourly rates depending on the project scope. For ongoing maintenance, we have monthly and annual pricing plans.
We accept major credit cards, bank transfers, and online payment methods. Payment terms are discussed during the proposal phase to best suit your needs.
Yes, we typically require a deposit before starting, with the remaining balance due upon completion.
Setup fees depend on the project’s complexity. We’ll provide a full breakdown of costs, including any setup fees, in the initial proposal.
Yes, if your needs change, you can upgrade or downgrade your maintenance plan at any time. Contact us to discuss any changes, and we’ll adjust accordingly.
Yes, our annual maintenance & hosting plans come with a discount compared to monthly billing. This option offers savings for clients looking for long-term support.
Hosting
Yes, we offer both secure hosting and comprehensive maintenance plans to keep your website, software, and digital assets running smoothly and securely.
Our plans include high-performance hosting, regular security updates, performance monitoring, backups, and on-demand support, so you can have peace of mind knowing your site is in good hands.
Our hosting services are designed for reliability with a 99.9% uptime guarantee, ensuring your website is accessible when your customers need it.
Maintenance frequency depends on your plan. Essential includes monthly updates, Growth includes bi-weekly updates, and Premium includes weekly maintenance for peak performance.
Yes, we provide ongoing maintenance and support for custom software solutions, handling updates, bug fixes, and performance improvements so your software remains reliable and up-to-date.
Absolutely. We maintain brand assets by updating graphics, revising layouts, and ensuring your visuals stay aligned with current trends and company changes, keeping your brand consistent and fresh.
Services
Our web design includes custom layouts, responsive design, UI/UX optimization, and performance enhancements to deliver an engaging user experience.
Yes, we specialize in crafting unique brand identities, from logo design to full branding suites that resonate with your target audience.
We create tailor-made software solutions for your business, including backend systems, front-end interfaces, and API integrations.
We use AI tools to automate workflows, provide data insights, and personalize user experiences, enhancing productivity and engagement.
Yes, we design and implement email marketing strategies that include integration with platforms like Mailchimp and ActiveCampaign to reach your audience effectively.
Business digitization is the integration of digital tools to streamline and automate processes, improve productivity, and modernize your operations for growth.